Welcome to pivotpub.shop! We specialize in small-scale furniture for the U.S. market, with a particular focus on bar stools. Due to sustained operating losses over an extended period, our company has made the difficult decision to conduct a liquidation sale at a loss—clearing our remaining inventory at highly discounted prices as a way to give back to our customers. In light of this situation, and to safeguard consumer rights while ensuring transaction transparency, we have established the following refund policy:

Order and Shipping Information
All orders are processed immediately on the same day payment is received.
Items are shipped from within the United States, with a standard shipping time of 2 days.

Return Policy
Customers may request a return within 30 days of receiving their order.
Returned items must remain in their original condition—undamaged and with all original packaging intact.
As inventory is limited during this liquidation period, we recommend contacting our Customer Service team to confirm the return process before initiating a return request.

Refund Processing Time
Once we receive the returned item(s), we will complete the refund review and processing within 3 business days.
Refunds will be issued back to your original payment method; the actual time it takes for the funds to appear in your account may vary depending on your specific payment provider.

Billing and Sales Terms
All items sold on this website constitute a one-time, final sale transaction. An order is deemed a completed purchase immediately upon confirmation; we do not support installment plans or split billing. All listed prices are special liquidation rates; as we are clearing inventory at a loss due to ongoing financial deficits, these prices are final and subject to no further adjustment.

Return Address (Required)
Please send all returns to the following address: 42934 Conquest Cir, Ashburn, VA 20148

Important Notice
As we are currently in a liquidation phase with limited stock, items are available only while supplies last. We remain committed to ensuring that every item undergoes a basic quality check prior to shipment to guarantee a satisfactory user experience for our customers.

Thank you for your continued support and understanding of pivotpub.shop. Even during this liquidation period involving sales at a loss, we remain dedicated to providing clear, transparent, and reliable refund services.